Cancellation and Refund Policy

1. Order Cancellation

• Orders can be canceled before packing and booking without any charges.
• After packing and booking, cancellation requests will be reviewed, and a cancellation fee may apply.
• Custom or personalized orders cannot be canceled once production has started.

2. Refund Policy

• Refunds are processed only for defective or incorrect items.
• To request a refund, customers must contact us within 7 days of delivery with proof of issue (photos/videos).
• Approved refunds will be processed within 5-7 business days to the original payment method.

3. Return Policy

• Returns are accepted for unused and unfitted products in their original/proper packaging within 7 days of delivery.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
• Once the return is received and inspected, a refund or replacement will be issued.
• If a return is approved, the refund will be issued after deducting shipping and handling charges.

4. Exchange Policy

• Exchanges are allowed for sizing issues or incorrect items within 7 days of delivery.
• Customers must cover shipping costs for exchanges unless the error is on our part.

5. Non-Refundable Items

• Custom or personalized products.
• Used, damaged, or altered items.
• Clearance or sale items.

6. Contact Us

For any cancellation, refund, or return requests, please contact our support team at:

Email: support@royaltradingstore.com

Phone: +91 7354861748

Address: Near Raghunath Temple, Nazul Colony Guna, Madhya Pradesh, 473001

We reserve the right to update this policy at any time without prior notice.